Reputation Management Solution

Connecting with your customers is easy with built-in smart review responses and powerful review insights backed by artificial intelligence – the smartest reputation management tool to manage online reviews for your local business!

All your reviews in one place

All your reviews in one place

Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition with our reputation management solution.

Automated reports and alerts

Automated reports and alerts

Executive reports break down how your business is doing online and helps you understand what to do. Alerts are also sent every time new information is found.

"66% of your ability to show up in local search is linked to managing your listings and reputation."

Show up where people are looking

Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

Hear what’s being said all over the web

Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks.

You vs. the competition

Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.

Keyword cloud

Explore the top positive and negative keywords associated with reviews for your business.

Extract instant Insights to drive business success

Extract instant Insights to drive business success with our reputation management solution

Express

For startups and small businesses
$ 0 Monthly
  • Facebook, Google, My Listing
  • Respond to Google and Facebook reviews in-line
  • Use, edit, or delete all system default review templates
  • Review Display Widget
  • Sentiment Analysis
  • Review Statistics
  • Monitor listings: Facebook, Google
  • Daily Digest emails + Executive Report

Pro

Medium size to Enterprise brands
$ 45 Monthly
  • Unlimited channels based on your configuration
  • Respond to Google and Facebook reviews in-line
  • Use, edit, or delete all system default templates + add unlimited custom templates
  • Review Display Widget
  • Sentiment Analysis
  • Review Statistics
  • Monitor listings: unlimited channels
  • Daily Digest emails + Executive Report
  • Citations
  • Listings Statistics
  • Competition
  • Mentions
  • Social monitoring

Consider why customers would trust you

0 %
of people trust reviews as much as personal recommendations
0
is the minimum star rating of a business consumers would engage with
0 %
of people will leave a review when asked by the business they recently visited

FAQ

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention on managing their reputation online.

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